Return Policy

When you make your purchase from O'Connor's Irish Gifts, we want you to be pleased with each and every gift that you buy. Please check your order carefully when it arrives and let us know right away if anything is damaged or not as it should be.

If you are dissatisfied with any item or an item is damaged in any way you may return it within 21 days for an exchange or refund.

We require that items be returned in the same condition in which you received them. Apparel that has already been worn and laundered may not be returned. O'Connnor's Irish Gifts is not responsible for damage to products due to normal wear and tear, improper use or negligence. When in doubt about whether a product is returnable, please contact us at info@oconnorsirishgifts.com.

We will not accept refunds or exchanges for personalized gifts.

There is NO restocking fee for items returned within 21 days that are in the original condition with original tags.

However, there may be a fee or your return may not be accepted for:
  • Any item that is returned more than 21 days after delivery
  • Any item that has obvious signs of use
  • Any item that is not in its original condition or damaged - this includes stains, deodorant marks, pet hair, odors
  • Any item missing its original tag

    Any concerns or question please email us at info@oconnorsirishgifts.com     or call us at (313)574-5008